Making Sales Over the Phone

Written by Small Business Magazine on April 23rd, 2019. Posted in Dispatcher positions, Inbound sales, Insurance companies hiring to work from home

Despite the rise of modern communication technology such as the Internet, e-mail, and live video chat, the Internet remains an important part of business and personal communication for Americans today. Speaking with someone live over the phone, and hearing their voice, is often a primary route for communication, especially for older Americans who may not be used to live video chat. There is no “wrong” way to communicate with someone, but some people today might underestimate the persistent value in phone conversations. Business managers, however, are quite aware of the power of telephone conversations and their impact on business. A business thrives on marketing and customer service, and a lot of this is done by phone. Customer service jobs, inbound sales calls, selling life insurance over the phone, technical support, and more is done this way.