How to Keep Your Customers

Written by Small Business Magazine on September 16th, 2017. Posted in Customer service satisfaction, Experience of customer service, Satisfaction


The word of business is not easy to navigate for people who own businesses. There are many layers when it comes to building a business that is going to be successful. For many people, even starting from the top in terms of who you hire and staff for your business is important in playing a crucial role for your business.

One of the most important aspects of running a business is a culmination of many important things, and this is keeping customers. Understanding what customers want is not easy and yet there are a few commonalities that customers enjoy.
For instance, it has been determined that colour can increase a brands recognition by nearly 80% which is impressive in terms of it being a relatively small change.

Here is what you need to know about service, strategy, and keeping a customer happy.